Refund and Returns Policy

We want our customers to have a hassle-free shopping experience. That’s why we follow an easy and customer-friendly return and refund policy.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for all orders across Bangladesh.
No advance payment required.

Instant Return Facility

You will have the option to open and check the product in front of the delivery man.
If you are not satisfied with the product or it doesn’t meet your expectations, you can return it instantly — without paying a single penny.

Exchange Policy

We offer an exchange in the following cases:

• Damaged products received
• Missing items (if any item is missing from the order)
• Wrong product (if a different product is delivered than what was ordered)

Non-Refundable / Non-Returnable Items

For some gadget items, no warranty is provided.
For these items, return/refund will not be applicable after receiving the product.
However, you will have the opportunity to check the product in front of the delivery man before confirming acceptance.

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